BISP 938 Error Fixed Get Rs.13,500 Easily Now
The financial assistance of the Benazir Income Support Program ( BISP ) is being paid in June 2025. There are many families who have received this financial assistance. Areas where a large number of women live face many difficulties.
If you are getting this message while trying to withdraw your financial assistance from a BISP center or HBL Konnect retailer, then you don’t need to panic, your financial assistance is safe. This guide will explain what error 938 means, its causes, step-by-step troubleshooting and what to do if the financial assistance still fails.
What Is BISP 938 Error?
Error 938 is a transaction failure message generated by the system. It is usually used during biometric verification.
- Fingerprints do not match.
- CNIC data is out of date.
- NADRA-BISP system synchronization failed.
This error does not mean that you are ineligible for this program, it is a technical error. And your financial assistance of Rs. 13500 has been saved in your BISP account till now.
Also Read About : Good News : BISP Payment Now Through JazzCash Shops
How To Fix The 938 Error Step-By-Step Guide?
You have to follow the procedure given below to resolve the 938 error issue.
Visit your nearest BSP Tehsil Office.
Take your original CNIC with you and inform them about the 938 error. They will verify your card and register the complaint.
Update NADRA Matriculation
- If your fingerprints do not match or there is a data error, visit a nearby Tehsil for biometric re-verification.
- Wait for 24 to 48 hours for your data to be updated with BISP.
- Try returning after this period.
- If fingerprints are not available, complete the facial verification.
Visit different places to get financial assistance
- BISP Campsite.
- Retailer Shop.
- BSP Office.
- Make sure the fingerprint scan is working properly.
- Wait before trying again.
- Avoid repeated failures.
- If you are given any advice by BISP staff, follow it.
BISP has also changed the process of withdrawing money through Jazz Cash. Know the full details.
Also Read About : BISP Payment Issue Fixed, Get Your Rs.13,500 Now
Where to Get Help Of 938 Error?
If your issue is not resolved, try the following:
- BISP Helpline: 0800-26477
- Tehsil Complaint Desk: File a formal complaint
Tips to Avoid Error 938 in the Future
Use these best practices to prevent financial aid problems in the future.
- Gently rub your thumbs before scanning your fingerprints.
- Avoid lotions and oils on your hands.
- Do not try more than three times a day.
- Visit on weekdays and during off-peak hours.
- Use your registered mobile SIM for BISP communication.
- Ensure that your CNIC is correct and updated.
If you follow these practices, you can easily get your future financial aid.
Also Read About : BISP 8171 April Payment District Schedule 2025
What If You Still Cannot Withdraw?
If you also want to easily receive and withdraw the financial assistance from BSP, then you have to follow these procedures.
- Go to the BISP office with your Nadra update slip.
- Ask them to manually verify your records and financial assistance.
- Apply for special approval or file resubmission in Islamabad.
- If necessary, re-register in the BISP system.
If you follow the given procedures, you can easily transfer the financial assistance to your Jazz Cash account.
Also Read About : BISP Announce New Phase 13500 Payment Check Now
Latest Government Update On 938 Error
The government and the Benazir Income Support Program have acknowledged this mistake and are taking action against it.
- A special technical task force has been activated. 938 desks have been established at the tehsil level.
- Old center manuals have been approved.
- NADRA coordination is being improved for faster updates.
Final Words
BISP 938 error is a frustrating error during the refund of financial assistance. But there is a solution to this problem. Thousands of deserving women across Pakistan face this error while trying to get their financial assistance of 13500.
If your data is unverified or there are other issues, then you will have to get all these issues resolved by the BISP office. If your data is unverified or old, then go to your nearest BISP office and get it updated. Keep in mind that this issue does not mean that you have been disqualified from this program, but it is a technical issue that can be resolved. So go to your nearest BISP office and update all your details. And you can get the financial assistance you get in the future.